Alerts: Hepatitis C Ab Results
PACS Maintenance Downtime August 15th
The Picture Archive and Communications System (PACS) will be taken down for maintenance on Tuesday, August 15th, from 9 pm to 10 pm.
This is a required downtime and all imaging (PowerChart, SkyVue, etc.) will be unavailable during this window.
Please let us know if you have questions or concerns.
Thank you,
IT Clinical Informatics Imaging Management
Citrix Receiver for Macs
The latest Citrix receiver validated for Macbooks is 12.1.
We suggest that if you have installed a later version, to uninstall it and reload the 12.1. Validation for newer upgrades is expected in August, but we have not been provided a confirmed date yet.
PowerChart Touch Updates
Update 8.1.17: PowerChart Touch:
Update to product will occur tentatively around 0600-0700 hrs on the morning of August 7th. If you notice any passive changes, it is related to the update.
Update 7.5.17: New for Android users:
Message Center, Camera Capture, and Instanote
Code Upgrade: Scheduled Downtime July 8th
UMC SWCC - Lung Cancer Screening
Based on the results of the 2011 study from the New England Journal of Medicine on low dose CT screenings, UMC now offers lung cancer screening through the Southwest Cancer Center.
This service is covered by Medicare as health maintenance if the following guidelines are met:
- The patient must have a documented shared decision making visit
- The patient must meet the USPSTF requirements for screening
- Ages 55 to 80
- Smoking history of 30 years or more (an average of one pack a day for 30 years)
- Currently smoking or have quit within the last 15 years
- No current cancer symptoms requiring a diagnostic workup
- Counseling must be provided on the importance of maintaining cigarette smoking abstinence if the patient is a former smoker; or the importance of smoking cessation if the patient is a current smoker and they must furnished with information about tobacco cessation interventions, if appropriate.
Please get your patient’s their lung cancer screening by clicking on the consult/referral SWCC Lung Screening order in PowerChart
For ordering the consult/referral to the Lung Screening Navigator, select the Consult/Referral SWCC Lung Screening order in PowerChart.
Drug-Allergy Alerts: Review and Suppress for Encounter
Coming July 12th
Drug-Allergy Alerts: Review and Suppress for Encounter
Approved in March 2017 Use and Standards.
Functionality: Will allow providers to filter an allergy alert for themselves only for a specific patient for the duration of the patient’s encounter. Providers and IT personnel will have the ability to remove filtering.
**Note: All allergy alerts that have been filtered will be reviewed by mCDS committee.
How to filter the allergy alert:
1) Select ‘Review & Suppress for Encounter’ as an Override Reason on the alert
2) Select ‘Continue’
How to remove filtering:
1) Select ‘Check Interactions’ at the top of the patient’s Order Profile
2) A red sphere appears to the left of all orders with interactions. Find the drug allergy in question and click to view all interactions for the order
3) Under Provider Filtered Alerts, check the box under ‘Unfilter’
4) Select Continue
Upgrade Updates: Auto Text Functionality
Issue:Citrix Receiver Update for iOS Devices
iOS Device Updates for the Citrix Receiver v7.2.2 is not recommended at this time. The device update is causing error alerts and not allowing end users to log in to PowerChart and other applications. This is not related to PowerChart touch and does not seem to be impacting Android devices at this time.
If you take this update on your iPhone/iPad/iOS devices...
You run the risk of receiving the following errors and not be able to use any mobile applications through the CITRIX RECEIVER,
Potential Temporary Solution if you have already taken the upgrade:
Go to the Apple APP STORE and download "R1". This is the older version of the receiver and will allow you to use PowerChart. There will be no need to delete the 7.2.2 version as we want you to have it when the issue is resolved.
Scheduled Downtime for Code Upgrade
Code Upgrade: Scheduled Downtime in JUNE
UPDATE: This has been rescheduled to July, 2017 for the code upgrade. Thank you for your patience.
PowerChart systems will be taken offline for a scheduled downtime code upgrade during the evening of June 17th, 2017, through the morning of June 18th, 2017.
We anticipate it will be down from approximately 10PM until 2AM, with the possibility of coming back online sooner if all goes according to plan. Please call any of the UMC, UMCP, or TTP HELP desks for questions and plan accordingly for downtime procedures for that evening.
Emergent PACS Downtime TODAY at Noon
Emergent PACS downtime today from Noon – 1:00 pm. This is to ensure integrity of PACS system for our scheduled physical move on May 20th. Viewing of radiology images may be interrupted during this time. Thank you for your cooperation.
-UMC Clinical IT Imaging Management
Also...
Date Changed:
On 5/17/17 at 9:00 PM the XPER and Xcelera servers will be migrating from the UMC Basement Data Center to the new BATC Datacenter on North Slide.
This will begin at 9:00 PM and the projected downtime is 2 hours.
XPER and Xcelera will not be available during this time.
Please let us know if you have any questions or concerns.
-UMC Clinical IT Imaging Management
Scheduled Downtime: 5.20.17
UMC IT Project Manager Update, 5.9.17:
Basic PowerChart will continue to function, although some functionality will be affected. Please communicate with your staff to make them aware to follow normal system downtime procedures. More detailed information will be coming soon. We appreciate your patience and understanding.
UMC Clinical IT Imaging Management Update, 5.9.17:
On 5/11 at 9:00 PM the XPER and Xcelera servers will be migrating from the UMC Basement Data Center to the new BATC Datacenter on North Slide. This will begin at 9:00 PM and the projected downtime is 2 hours. XPER and Xcelera will not be available during this time.
TTP Clinical Transformation Update, 5.9.17:
UMC IDX and UMCP GPMS will be down from 0500-1900 hrs that day. This will impact Saturday clinics that use TTP IDX with delays in the interface and risk of possible double numbers. FYI
UMC Clinical IT Imaging Management Update, 5.11.17
Date Changed:
On 5/17 at 9:00 PM the XPER and Xcelera servers will be migrating from the UMC Basement Data Center to the new BATC Datacenter on North Slide. This will begin at 9:00 PM and the projected downtime is 2 hours. XPER and Xcelera will not be available during this time.
Error Issues: Mobile Device Applications
Powerchart Touch users are reporting delays in application loading and intermittent system errors in the mobile applications. Cerner has been made aware of the issue. Note: this is a Cerner Cloud issue, not originating from UMC, UMCP, or TTP.
All mobile device applications have been reported, i.e. Powerchart, Instanote, Fetalink, Message Center, Camera Capture.
Again, Cerner is aware and actively addressing this issue. Thank for your patience.
Example of Error Message you might see when using patient search within Camera Capture:
Latest Cerner Updates:
May 3, 2017, 11:12:58 CDT warning Cerner resources are actively working to implement a change to further stabilize user impact associated with this issue. Estimated time to have this change in place is 90 minutes. Currently, end user response times within PowerChart Touch applications may be slow or result in a system error . We will update this message hourly as progress towards full resolution is made. (Application: PC Touch, Camera Capture)
Alert: Patient Status Order Alert
Currently scheduled for May 3rd, a new alert will be started on inpatient encounters.
If NO Patient Status order has been placed, when a provider opens the patient's chart they will receive an alert letting them know that this order is missing. This must be placed for every patient.
Alert: Notification that no Patient Status order has been placed, with direct link to orders page and ADMIT PLAN
Admit Plan Addition
Beginning Wednesday, May 10th, Admit Plans wil contain order sentences for NS - Use for procedure set up only.
'Pharmacy to Dose' order sentences in the EC
To help insure patients that are held in the Emergency Center for extended periods of time are receiving all doses of meds new order sentences have been initiated. 'Pharmacy to Dose' order sentences are viewable on certain meds in the EC. One Time doses are displayed first. Pharmacy to Dose are at the bottom and are separated (see examples below). For more information or questions contact your pharmacist.
Zika: New CDC Tool for Clinical Support
