Preface: The use of the "unpublished" option is ONLY for the rare documentation need to withhold a particular note from the portal. This is NOT for everyday clinical note use.
OpenNotes on MyTeamCare
Patient Portal: MyTeamCare Features
Patient Portal New Functionality - Attachments
In August the EHR team turned on the functionality within the Patient Portal for patients to be able to upload attachments within their messages to the pools/providers. Please see screen shots below...
How to edit the patient results letter
Go to Inbox...Manage Preferences
Select the Behavior Prefs tab then Reminder/Letter
Click the Header/Footer button at the bottom right
Edit the note
A likely edit that many may want to make is to remove the Dear John casual salutation. You can simply delete that selection.
Here's the note after the Dear John is deleted
Inserting other standard text
If you want to insert some different text, you need to put the cursor on a blank line and then select the desired text from the drop down.
After the [Patient's Last Name] is entered, for example, you can now type Dear Mr. or Ms. in front of it, or something similar.
![After the [Patient's Last Name] is entered, for example, you can now type Dear Mr. or Ms. in front of it, or something similar.](http://media.screensteps.me/putter/e94743/after-the-patient-s-last-name-is-entered-for-example-you-can-now-type-dear-mr-or-ms-in-front-of-it-or-something-similar.png?1367014138)
When you've edited the note to your heart's content, hit the OK button
On the next screen, hit that OK button
The system will then tell you it is saving your new letter template.
Once the settings are saved, hit OK and you are done.
