Go-Live Date: February 13, 2023
Summary:
On 2/13/23, the Refer to EZ Care Coordinator for Pathology Post Discharge Order will be available to assist patients that have left the inpatient setting with suspicious or confirmed positive pathology and assist them in finding a PCP and/or Specialist.
Key Points:
Current Process-
Pathology calls the ordering provider regarding positive pathology. This could be hospitalists, family medicine, specialists, or others.
Issues-
The provider has difficulty contacting the patient, family, referring to oncology care, and/or the patient is not established with a Primary Care Provider. The provider may also no longer be on service.
Process as of February 13th-
Provider will place a "Refer to EZ Care Coordinator for Pathology Post Discharge" Order.
The EZ Care Coordinator will receive a message via Message Center with the patient’s information, the reason for care, and reason for PCP/Specialist.
The EZ Care Coordinator will initiate contact with the patient via phone call and coordinate further care.
Refer to EZ Care Coordinator for Pathology Post Discharge Order
FAQ’s
How does this differ from the Warm Handoff Order?
The Warm Hand Off is intended for patients with a new cancer diagnosis unveiled during their admission.
The Why: Capture patients to inform them of the services that are offered amongst the disciplines within the Cancer Center and connect them to these available services prior to discharge.
Is this order meant for Inpatient or Outpatient Visits?
Outpatient Only.
Patients who have been discharged and their pathology has resulted leaving need for follow up will be assisted by use of the EZ Care Coordinator in facilitating the patient to a UMCP Provider and/or Specialist.