ISSUE WITH ANDROIDS IN POWERCHART TOUCH MEDIA GALLERY

Issue:

  • Cerner known issue with Android users in PowerChart Touch Media Gallery.

  • User takes photo within the Media Gallery Component and the image type is defaulting to profile photo.

  • Users are unable to change the image type, potentially leaving sensitive photos as the patients new profile photo.

Resolution Status:

  • Cerner is currently working on the issue and we will keep users updated on the status of its resolve.

Current Workaround:

  • Android users can download the Camera Capture Application from the App Store and use it for taking and uploading photos to the patients chart.

  • Ask nursing staff to take the photos from their Zebra phones.