Go-Live March 20, 2023
Summary
As of 3/20/23, users must select an encounter when searching for a patient to open their chart. This change will be implemented to decrease billing, ordering, and other errors due to users being on the wrong encounter.
Key Points
Applications: PowerChart, FirstNet, and SurgiNet.
When searching for a patient, users must also select the specific encounter they want to open.
Users can no longer double-click the patient’s name to open the chart.
New Workflow as of March 20th
Search for the patient as normal.
Select the encounter from the bottom window.
Once the encounter is selected, the OK button will become un-dithered. Select OK to open the patient’s chart.
FAQs
Does this impact Patient Lists, Tracking Boards, Physician Handoff, etc.?
No, this is specific to searching for a patient. You will not need to select the encounter for the lists above since an encounter is already attached.
If I search by FIN, do I still need to select the encounter?
Yes, you must select the highlighted encounter from the bottom window.
Does this apply to opening a chart from a message or notification in Message Center?
Yes, if an encounter is not specified, you will receive an error message asking you to select or add an encounter.
