All users that use the Pool radial button in the Message Center Address Book to communicate a General Message or Reminder in PowerChart, FirstNet, or SurgiNet will have to search for the pool name to find who they intend to send to. We are no longer able to immediately display Pools because we have a reach a limit that is allowed to show without searching in the “Type a name or select from list:” field.
General Steps most Users Follow to Communicate with a Pool
Click Communicate Button on the toolbar
Alternate options - Choose General Message or Reminder from the Communicate dropdown list
Click Binoculars icon next to the “To:” or “CC:” field
Address Book will open to display the Internal Address Book
Click the Pool radial button
The internal Pool address book will be blank which is an expected outcome
4. Type or Search for the specific clinic pool you want to communicate with
General terms to use to quickly find specific pools
o UMC
o UMCP
o TTU
o TTP
o SON
o EXT
o DERM
Users can input the asterisk symbol to display all possible clinic pools, if needed.
5. Once the desired clinic pool is displayed, the user can choose that pool to communicate with.
