MyTeamCare Patient Portal- Removing 72-Hour Result Delay

On June 7, 2021, the 72-hour delay currently on Diagnostic Imaging and Pathology will be removed. The Cures Act addresses patient information blocking and covers many aspects of the patient’s electronic record but targets “NO Delayed Results” to patient portals. A disclaimer will be placed on both sections to communicate these results may be released before provider review.

 

Currently: Diagnostic imaging and Pathology results are set on a 72-hour delay. When the final sign occurs by the radiologist/pathologist, the result does not post to MyTeamCare for 72-hours.

 

Future: Diagnostic imaging and Pathology results will be released immediately. When the final sign occurs, the results will post to MyTeamCare instantly for the patient to review.

 

Members should be aware of the “why” behind the change to releasing the results. By managing this change, we are hopeful this will be a positive experience for our patients as they engage in their health journey. Below is the “why”: