Cerner Maintenance Event, May 27, 2021

During this time, Cerner will be available. There will NOT be a downtime; however, there will be brief interruptions in service during the following time periods:

 

8:00pm - 9:00pm

·    Pyxis

  • No new or transferred patients or orders will show

  • Pyxis machines will be placed on override during this time

    Radiology Imaging

  • No new or modified radiology orders will cross to McKesson PACS

  • No new reports will be available in PowerChart

  • OnRad reports will be faxed

  • A radiologist will be on standby for any STAT requests

·    RapidComm blood gas and RALS/Sofia results will not populate in PowerChart

·    Quest results will not populate into PowerChart and orders will not send to Quest.

·    Orchard Orders and Results will not post for TTU Student Health.

·    South Plains Rehab-Encompass, Lubbock Heart Hospital and Montford orders will not populate into Cerner and results will not pass to the vendors.

·    Telemetry strips will not show in Clinical Notes

·    Kronos will not show new or transferred patients

·    ePrescribing   

  • Prescriptions will queue up and be sent once the interfaces are back up

  • If a prescription needs to be sent immediately, please print or call in the prescription

·    Teletracking will not show new, updated or transferred patients

·    EasyID will not show new, updated or transferred patients

·    IDX will not show new, updated or transferred patients

·    Hill-Rom Dashboard will not show new or transferred patients and beds cannot be associated in Cerner.

** By 9:00pm, all patients and orders will be released and the above systems will be updated.  Radiology systems will receive the updates and the reports will cross over once the orders are reconciled.**

·    Scheduled reports will need to be printed manually (ex. Dietary reports)

·    Batch label printing (Meds/Labs) will be ran early, but any new orders during that time will need to be ran manually

       ** At 10:30pm, all scheduled reports and batches for label printing will resume as scheduled **

 

You will be prompted to log out at least once during the upgrade.  If you receive this notice, then please log out.  You will be able to log right back in without issue.

 

With the system being available during the upgrade, there is a potential for odd issues to occur.  If you experience issues, we will have to wait until the upgrade is complete to troubleshoot.  

IT staff will be available during the upgrade. If you experience issues, please call the IT Helpdesk at 59109.