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IT Alert Number: |
ALERT-20200311-01 |
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Subject: |
Cerner CAMM Archive Quarterly Maintenance Downtime |
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Impact: |
Patient Care |
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Summary: |
The Cerner CAMM Archive will be undergoing its routine quarterly maintenance. All diagnostic image viewing through Cerner SkyVue will be unavailable for a 4-hour period during this time. |
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Solution Category: |
Cerner CAMM Archive |
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Event Date/Time: |
March 11, 2020 from 1800 to 2200 (6:00 PM to 10:00 PM) |
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Role Targeted: |
EC Staff, Providers, Nursing Staff, Imaging Technologists, Radiologists |
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Publication Date: |
March 3, 2020 |
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Details: |
CHG0035957 |
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Description
This notification is for all clinicians that access diagnostic imaging through Cerner SkyVue, views and interprets EKGs, or utilize Cerner Camera Capture.
Cerner is performing routine quarterly maintenance on the Cerner CAMM Archive that stores all diagnostic images, EKGs, and patient photos. This requires a downtime while the system is being updated.
Impact Details
Patient imaging will be unavailable from the hours of 1800 to 2200 on March 11, 2020.
Radiology reports and teleradiology services (ONRAD) will not be affected.
Workaround
SkyVue Downtime Viewers will be setup and available on designated workstations to view any recent imaging during the maintenance downtime event.
Recovery
Images captured during the downtime will be resent and available after the maintenance event.
Support
Please contact the UMC IT Service Desk (806-775-9109) or the UMC Radiology File Room (806-775-8430) for support during the downtime.
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