Upgrade/Downtime

Code Upgrade: Earliest Fill Date

With the upgrade on November 16th, the ‘Earliest Fill Date’ field will be made available on all controlled prescriptions where previously it was only available on CII drugs. Using this field on a CIII-CV drug will cause the prescription to fail with a digital signature failure message sent back to the provider’s Message Center inbox or pool.

To mitigate the issue, we have added the note ‘(CII Only)’ to the field to help prompt providers that it should only be used on CII drugs.

After the NCPDP eRx uplift on December 9th, this field will become fully functional for all controlled prescriptions and the note will be removed.

Health Maintenance Downtime

Health Maintenance will be down and not fully functional beginning at 9pm on 5/23/19. The QRIC Committee has approved for Cerner to take Health Maintenance offline and re-process all patients to resolve issues.

This refresh/reset will potentially take 1 to 2 weeks to re-process to appropriately qualify patients in Health Maintenance.

During this time, end-users may encounter a “yellow” banner in Health Maintenance indicating that the most current data is not displaying. This is expected behavior and will resolve when re-processing is complete.