This will be true for Computers, Phones, and Tablets.

When going in the first time to Powerchart on a device that has never been used, you will need to have a Citrix workspace installed. The version is important here, so make sure you are using a Cerner-approved version.

Follow the instructions for the physician portal. On the storefront, click on the install related to the device you are using in the bottom left-hand corner of the screen.

The install will download and then follow the prompts.

If you have installed a different version, uninstall and reinstall the correct version.

Please use the link below for the Add Account section to set up the Workspace app.

https://umctx.cernerworks.com/Citrix/Prod/PNAgent/config.xml

Click Add.

You will be prompted to add a domain and username. Again, your screen may look different than mine, depending on your computer. The following is the format of the login:

UMCNET\YOURpowerchartusername

Enter your Powerchart password and check the box next to remember log in. Hit Log On.

Now you are in the App. In the top right corner is a search box. Type in Powerchart. If you are on the Workspace app, your background is a blue color.

It will provide a list of app; select the one that has P115 in the name. This is the app we use every day.

The app will appear in the middle of the screen, and when you open it, you should see the standard sign-in screen for Powerchart. Sign in like usual.