End users have been reporting various issues with Cerner on their MacBooks. Please see the below notification from Cerner.

New MAC OS Version - Ventura Issues

Summary:

On 10/24/2022, Apple released Mac OS Version – Ventura. This version of the Mac OS has not been validated and is not currently supported for client use by Oracle Cerner. Clients who downloaded and installed this new OS version from Apple have been experiencing application issues while using Oracle Cerner products. Oracle Cerner is recommending not upgrading to Ventura at this time.

If the end user has already upgraded, they will need to reach out to Apple support.

For anyone taking calls about issues with Cerner on MacBooks, please find out the Mac OS version and their Citrix version and what workflow they are performing in Cerner (placing med orders, creating a note etc).