When a patient self-enroll for the patient portal, it is now required they enter in both their MRN (Medical Record Number) and their SSN (Social Security Number). They will be required to enter in the last 4 numbers of their SSN to enroll.
If your clinic does not enter the SSN upon registration, you will need to send an invite to your patient. They will not have the ability to self-enroll. Without the invite, your patient will not be able to enroll in MyTeamCare.