IT Alert Number: Alert-2021-0714
Subject:
Cerner CAMM 7 Prod Storage Database Upgrade / Downtime
Impact: Patient Care
Summary:
Cerner CAMM 7 Team will be upgrading the Oracle database, which will result in a ~4-hour downtime event.
Solution Category:
Cerner CAMM 7 Archive
Event Time / Date:
Start: Wednesday, July 14, 2021 01:00
End: Wednesday, July 14, 2021 05:00
Role(s) Targeted:
All Radiology End Users, Physicians, EC Staff
Service Now Details:
CHG0038291
Description:
On 7/14/2021 at 1AM CDT Cerner will be upgrading the Oracle database in a downtime event. Event is expected to last 4 hours and end 7/14/2021 at 5AM CDT.
Impact Details:
The solution will be unavailable for the duration of the event. Studies ingested during the event will be re-directed to a non-prod storage location.
Workaround:
Studies ingested during the downtime event, and priors up to 3 days, will be viewable via the SkyVue Downtime Viewer, which has been installed on marked workstations throughout the hospital.
Recovery:
Once the database is back up, then studies will be sent from the non-prod storage location to CAMM 7 for verification.
