Cerner (ALL applications) Upgrade Saturday, April 24 from 10:00pm – 5:00am

During this time, Cerner will be available. There will NOT be a downtime; however, there will be brief interruptions in service during the following time periods:

 

10:00pm – 11:00pm

  • Pyxis

    • No new or transferred patients or orders will show

    • Pyxis machines will be placed on override during this time

  • Radiology Imaging

    • No new or modified radiology orders will cross to McKesson PACS

    • No new reports will be available in PowerChart

    • OnRad reports will be faxed

    • A radiologist will be on standby for any STAT requests

  • RapidComm blood gas and RALS/Sofia results will not populate in PowerChart

  • Quest results will not populate into PowerChart and orders will not send to Quest.

  • Orchard Orders and Results will not post for TTU Student Health.

  • South Plains Rehab-Encompass, Lubbock Heart Hospital and Montford orders will not populate into Cerner and results will not pass to the vendors.

  • Telemetry strips will not show in Clinical Notes

  • Kronos will not show new or transferred patients

  • ePrescribing    

    • Prescriptions will queue up and be sent once the interfaces are back up

    • If a prescription needs to be sent immediately, please print or call in the prescription

  • Teletracking will not show new or transferred patients

  • EasyID will not show new or transferred patients

** By 11:00pm, all patients and orders will be released and the above systems will be updated.  Radiology systems will receive the updates and the reports will cross over once the orders are reconciled.**

 

10:15pm – 12:15am

  • Bridge will not be available. Charting will have to be completed on the compatibility tag.

  • FetaLink will not be available. Patients will need to be disassociated from all monitors and all fetal strips archived prior to the downtime. Fetal monitoring will need to be completed via paper.

10:15pm – 1:15am

  • Vital sign streaming from monitors and vs machines will not be available. Patients will need to be disassociated from all monitors prior to the downtime. Charting will have to be completed manually.

  • IV pump programming and iAware will not be available. Patients will need to be disassociated from all iv pumps prior to the downtime. Charting will have to be completed manually.

  • CareAware Messaging, Nursing and Voice will not be available.

  • Hill-Rom Bed data will not be available. Patients will need to be disassociated from all beds prior to the downtime. Charting will have to be completed manually.

  • Lab device interfaces will not be available. Lab staff will be manually entering results so you may see a delay.

 

10:45pm – 4:30am

  • Scheduled reports will need to be printed manually (ex. Dietary reports)

  • Batch label printing (Meds/Labs) will be run early, but any new orders during that time will need to be printed manually

       ** At 4:30am, all scheduled reports and batches for label printing will resume as scheduled **

 

You will be prompted to log out at least once during the upgrade.  If you receive this notice, then please log out.  You will be able to log right back in without issue.

 

With the system being available during the upgrade, there is a potential for odd issues to occur.  If you experience issues, we will have to wait until the upgrade is complete to troubleshoot.  

IT staff will be available during the upgrade. If you experience issues, please call the IT Helpdesk at 59109.