Dear Customer,

In order to maintain the highest security and performance of Imprivata Cortext, Imprivata evaluates operating systems, devices and web browsers and revises support on a regular basis (see table below).

In May and September of this year, we will end support for specific operating systems, device versions and web browsers. As a next step, Imprivata will provide your organization with a report which will list impacted users on these operating systems and device versions. This list will be emailed to you within the next 7 business days and we will continue to send updated reports periodically in order to track overall progress.

Imprivata Cortext Support Matrix Changes

How to upgrade iOS:
1. Navigate to “Settings” on your iOS devices
2. Click on “General”
3. Click on “Software Update”
4. Follow on screen instructions to update to the latest iOS version

How to upgrade on Android:
1.    Navigate to “Settings” on your Android devices
2.    Click on “About Phone”
3.    Click on “System Updates”
4.    Follow on screen instructions to update to the latest Android version

As a valued Imprivata Cortext customer, we want to make sure you have all the necessary information to take action. Click here to review the current supported configurations for Imprivata Cortext.

Questions?
Please visit the Imprivata Support and Learning Center

Regards,
The Imprivata Cortext Team