Due to recent default changes, some users may notice that when they hit the enter button inside a WHAT box (or OTHER box) in PowerNotes, it doesn't work the same as it used to. When you hit ENTER while typing, sometimes it will close the box, and sometimes it will give you another line to keep typing. It is all dependent on your personal setup in the system.
If you wish to change your setup, follow the instructions provided below. And of course if you have trouble, feel free to contact any of the Concierge or HELP desk numbers. Thank your for your patience.
If you wish to change your preference for what the "WHAT" or "OTHER" box does...
From within a patient's chart, select ADD PowerNote (like you are going to start a note) and then...
1. Select VIEW in the top toolbar
2. Select Customize in the dropdown
3. Select the MORE tab
4. Select the preference you wish to occur each time you open a PowerNote
*Create New Line (creates a new line to keep typing)
*OK/Accept Text (closes the box)
*Prompt When Opening (asks you every time)
