Please follow these steps to help with the Guarantor issues we have been seeing.
Temporary Insurance
Health Plan information gathered in the acute setting will populate to the Temporary Profile. These plans will need to be associated to the appropriate profiles (i.e. Commercial, Hospital, etc.)
CPM Reporting
This job aid will walk you through the steps for running and printing reports.
CPM/Revenue Cycle Reporting Errors
If you run into any issues with Revenue Cycle, follow this guide to help expedite your ticket process.
TTUHSC CPM/Revenue Cycle Manual
This document is your complete guide to Revenue Cycle. Use this as a tool to help you get through the basic functionality of Revenue Cycle.
Note, this document will be updated when new features are implemented or if workflow changes.
The other items in this section, “Revenue Cycle” on Putter, will break everything down into more manageable pieces.
Setting up Preferences
Use this guide to help you walk through setting up Preferences.
Key points to remember:
Instead of putting TTP - Family Medicine Clinic (like we did in training), search for your clinic.
Don’t forget to hit Apply after every section that allows you to.
CPM/Revenue Cycle Basic Terminology
This guide will explain key definitions for basic terminology for the new Rev Cycle system.
